Hampton Inn & Suites Memphis-Beale Street

The location was amazing a few steps from all the attractions, and the staff were amazing, but I really need to give special praise to two particular members of staff on reception a very helpfu youngl gentleman called Armia who gave me advice on how to get to Graceland as cheaply as possible and always greeted us every time we came into the hotel with a huge smile. The second lovely lady named Ashley was attending all the guests and running around checking if everyone was ok again huge smile every morning working in a very busy environment but clearly loves her job and said it to me, I asked her if I could have a knife to cut an apple as the hotel only provides plastic cutlery and in a blink of an eye she raced off to the kitchen and brought the apple back cored and cut into sections. The next morning, Ashley was on duty again, and as soon as she saw me, immediately she asked, "Do you need your apple cut and again of she went to cut the apple into segments. This is a service you rarely find, and it is so refreshing. The company should be very grateful to have these two wonderful members of staff who front the business and provide exemplary customer service.

Location, staff, breakfast

I got there and booking.com was supposed to change my reservation from Sunday to Saturday, I had confirmation on my booking.com app but the hotel was not aware of the change. After waiting on the phone for 45 min I finally got ahold of someone, booking.com was not helpful however, the lady at the counter at the hotel was. The location was great right off Beale Street, it was noisy but that is to be expected, it was a great experience and I would stay there again.

We like the selection of extras with the breakfast and we liked the attendants who were there to assist, clean, and keep the food stocked up. Also, they were very cheerful and polite. They were a bonus to breakfast

Location is the best....Beale Street is just around the corner. Feels very safe to walk around, and parking for the hotel is immediately adjacent....breakfast was very good and well stocked...room was good sized and bed very comfortable....they had ear plugs on the bed stand, which thought might be a concern, but we never had any issues with noise even on a Friday night